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Resources COVID-19

Please browse the following for the information and guidance you may need to remain safe, productive and prepared.

Frequently Asked Questions


Q: What should I know about the COVID-19 Vaccine and how to prepare my workplace?

A: Download a handy Toolkit here.


Q: Where can I find the latest guidance on Indoor and Outdoor Food Service?

A:  Follow this link for guidance as of 2/24/21 on Mass Gatherings, Catering, etc.  See page 7 of this document regarding new [somewhat more relaxed] guidelines governing indoor seating, etc., slated for March 15!

View 3/15 update here.


Q: What's the latest on Vaccinations in New York State?

A:  Follow this link for the Guidance as of 1/08/21, and use this tool to check your eligibility.


Q:  Can I receive a second PPP Loan?

A:  Yes, if you meet the guidelines.  Learn the details here.


Q:  Are there special funding opportunities for firms owned by Women and other underserved populations?

A:  Yes.  Learn more here.


Q:  I’m from another state.  Can I travel to and through New York State?

A:  In short: if you’re in New York State for more than 24 hours, you will need to abide by the State’s guidelines and quarantine for up to 14 days – or – follow the Governor’s new test-out procedures immediately after quarantining for only 3 days.  Most travelers from outside NJ, CT, PA, MA, VT – and outside the US – will be required to complete a Traveler Health Form online.


Q:  What travel, entertainment and gathering restrictions are in force in Ontario County?

A:  As of November 18, 2020, individuals and businesses in Ontario County are expected to abide by the State’s guidelines regarding public and private gatherings, restaurant capacities, face coverings, etc.  Effective November 13, restaurants, bars and State Liquor Authority-licensed establishments are to close for in-person service from 10 pm to 5 am daily.  Public gatherings are limited to 50 people.  Private gatherings are limited to ten.  Be advised that certain guidelines are state-wide and others are regional and may change based on area infection statistics.  To find out if an address is in an area with additional restrictions, click here.


Q:  Which businesses are open, closed or operating under restrictions?

A:  If you’re inquiring about a specific business, browse our member list for their contact information and reach out directly, or better yet, take a drive through our community and see if they're open and offering curbside service!


Q:  Where can I get a COVID-19 Test?

A:  Follow this link for a comprehensive list of test sites, searchable by Zip Code.


Q:  How can I help the community endure and recover from COVID-19?

A:  Wear a mask, sanitize your hands and avoid large gatherings and unnecessary travel.  Shop local, order takeout, offer help when you can; ask for help when you need.


Q:  What holiday or special event plans are in place for Canandaigua?

A:  You’ll find that most holiday and community events have been postponed or canceled, but great sources for updates include the Chamber’s Events Calendar, the BID website and your favorite social media platform.


Q:  Where can I get PPE (masks, hand sanitizer, etc)?

A:  While most consumers can source what they need from local drug, food and discount stores, many businesses require greater quantities of masks, sanitizer, etc.  Consider shopping the #VisitConfidently Resource Center, presented by Finger Lakes Visitors Connection.


Q:  What do I do if I have a concern about a visitor not abiding by quarantine requirements or business not honoring the CDC guidelines?

A:  You may contact your local Department of Health, call 1-833-789-0470 or report suspect quarantine violations online here.

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